Overall, contactless payment technology – including payments made using contactless cards, mobile devices or wearables - took centre circle, increasing in the host cities during the duration of the tournament. During the FIFA World Cup™, contactless payments accounted for 45 percent of all Visa purchases in the 11 host cities. Fans from Poland made the most of the contactless purchasing options in-stadium, making 74 percent of Visa transactions using contactless technology.
“Being the exclusive payment services partner at the FIFA World Cup™ has a demonstrable impact on Visa’s business and brand,” said Lynne Biggar, chief marketing and communications officer, Visa Inc. “At the tournament, we debuted innovative payment technologies that made the fan experience better and drove our global priorities. Meanwhile, among the billions of fans who watched on screens around the world, we were able to drive Visa brand preference through a diverse, high-impact multi-channel media campaign.”
Foreign Tourists Outspend Russian Fans
Visa data illustrates the economic boost that the FIFA World Cup™ provides for its host country. Throughout the tournament, international travellers outspent Russian locals at the matches: specifically, international Visa cardholders spent 15% more in total in-stadium than Russian cardholders. The increase of international traveler spend positively impacted tourism-related categories, with the biggest three merchant categories being lodging, airlines and restaurants.
In the end, attendees of the final match were the biggest spenders of all: the France vs. Croatia match on July 15 had the highest payment volume of the 64 matches.
Visa Extends its Brand through Coordinated Partner Campaigns
The FIFA World Cup™ presents an unmatched opportunity to deepen partnerships, highlight Visa’s payment innovation and connect clients and consumers to the evolving portfolio of Visa offerings. In Russia, Visa curated unforgettable experiences for more than 250 clients and 3,000 consumers who traveled from over a hundred different countries. In 103 markets around the world, Visa partnered with more than 500 issuers and 40 merchants in 24 languages on a variety of FIFA-related activities, whether to run custom marketing programs, host in-market viewing parties or utilize Visa’s exclusive marketing campaign assets to drive mutual business priorities.
Visa Reaches Fans at Home
According to FIFA data, the 2018 FIFA World Cup Russia™ saw record-breaking global viewership, with an estimated three billion fans tuning in for some of the tournament this summer. FIFA data also shows that 22 percent of viewers watched the tournament digitally, through mobile or desktop, or through out-of-home viewing. In fact, the tournament is on track to be the most-viewed sporting event ever on digital platforms, setting streaming records in major markets including China, France, United Kingdom and United States.
Visa built brand equity among this global, multi-channel audience by having the Visa logo on field boards for more than seven hours on broadcast during the 64 matches of the 2018 FIFA World Cup Russia™. The company’s digital-first marketing approach was designed to reach fans no matter where they watched, through a multi-channel global campaign featuring international football superstar, Zlatan Ibrahimović, who helped fans defeat fear of missing out (FOMO) this summer. Visa’s FIFA World Cup™ campaign, “Visa's Ultimate FIFA World Cup™ FOMO” documented Zlatan’s journey to the tournament and his return to the FIFA World Cup™ stage, highlighting the ease of contactless payment technology throughout his adventure.
“Visa brought me to Russia to defeat FIFA World Cup™ FOMO and to check out the cool payment technology,” said Zlatan Ibrahimović, star athlete and FIFA World Cup™ legend. “Together, Visa and Zlatan made sure fans were the real winners of the FIFA World Cup™.”
Cashless from Kick-off to the Final Match
For the 2018 FIFA World Cup Russia™, Visa was the exclusive payment service in all stadiums where payment cards were accepted. In-stadium, fans could pay with contactless Visa credit and debit cards and mobile payment services at the more than 3,500 point-of-sale terminals and 1,000 mobile concessionaires that were equipped with the latest in payment innovation. Visa also provided fans in Russia innovations for fast, easy and cash-free payment experiences, including the ability to purchase 6,500 payment rings, 30,000 payment bands and commemorative contactless Visa prepaid cards. Four years ago, many of these payment innovations did not exist and Visa looks forward to seeing how payments evolve by 2022 FIFA World Cup Qatar™.
Visa Inc. (NYSE: V) is the world’s leader in digital payments. Our mission is to connect the world through the most innovative, reliable and secure payment network - enabling individuals, businesses and economies to thrive. Our advanced global processing network, VisaNet, provides secure and reliable payments around the world, and is capable of handling more than 65,000 transaction messages a second. The company’s relentless focus on innovation is a catalyst for the rapid growth of connected commerce on any device, and a driving force behind the dream of a cashless future for everyone, everywhere. As the world moves from analog to digital, Visa is applying our brand, products, people, network and scale to reshape the future of commerce. For more information, visit About Visa, visacorporate.tumblr.com and @VisaNews.