As part of the new relationship, CoreTel became a first Preferred Channel Partner that is allowed to resell GMOne managed services and integrate them with its services. CoreTel, observing recent market changes recognized a rising opportunity of managed services for its e-business and on-line gaming customers. E-business industry, where reliable and undisturbed IT environment is a mission critical, requires a highly customized support and trusted partner. CoreTel with its specialized industry knowledge and experience will extend its standard offering of bandwidth, security, infrastructure services by automated managed services to become a true one-stop-shop with an industry specialization and regional coverage.
CoreTel, by becoming GMOne partner can benefit from a wide spectrum of partner support including sales and marketing tools. They will also receive a specialized certification training on GMOne manage services which is an essential element of the GMOne Academy. GMOne Academy is a dedicated educational program for Partners under which sales and pre-sales can receive essential knowledge about GMOne services, sales processes and market insights.
Under this partnership agreement CoreTel will provide consulting services around network design, deployment and optimization, while NTT Com will provide fully managed end-to-end, operations services to further enhance the customer experience. NTT Com will also ensure effective management of multi-vendor environments, leading to optimizing operational expenditure and maximize efficiencies of scale, whilst undertaking to improve the overall quality of the network. The full suite of managed services will be delivered through Global Service Desk located in 5 countries across the world and CoreTel’s field operation activities spread throughout the region.
Asia as a rising market for managed services opportunities
The global market for managed ICT services is growing rapidly. Uptake in Asia-Pacific is still at a relatively early stage, but it is the fastest growing market, mirroring the region’s economic expansion. Singapore, as a hub between the West and Asia, with around 7,000 multinationals operating there, including many regional headquarters, is one of the most sophisticated markets for managed services in Southeast Asia.
At first, CoreTel will address with GMOne its current and new customers based in Singapore. Moving forward, by utilizing its regional presence CoreTel will further expand the GMOne footprint to other countries where high demand for automated managed services exists among companies looking to expand and enhance their businesses.
About Global Management One managed services
GMOne as a Remote Infrastructure Management (RIM) global service, through dedicated monitoring servers, monitors complex, multi-vendor environments. 400+ highly skilled and certified engineers in nearly 100 technologies and more than 2500 service professionals, can isolate and troubleshoot incidents remotely, as well as fulfill customer change request. Single global platform links multiple, redundant delivery centers so called Global Service Desk across APAC region and the rest of the world and support global clients who are the key focus for GMOne, in 10 languages.
With the full support of the top management
“We are proud to partner with CoreTel,” said Shigeru Kitabatake Senior Vice President of Managed Services at NTT Com. “Managed service market in Asia is rapidly growing and we believe that this partnership will be a good fit for customers that are looking for global managed services and a dedicated partner who can offer not only consulting but also a tailored, local support.”
Angela Ng, Managing Director of CoreTel says: “We are equally honored to be chosen as the first partner of NTT Com for the GMOne managed services. This global partnership definitely complements and brings synergy into CoreTel’s business model. We are able to further extend our regional footprints and continue to heighten our customers’ experience vis-à-vis a bespoke service tailored for them.”
Taichi Hiramatsu, Vice President of Managed Services at NTT Com explains that: “we are convinced that providing our GMOne managed services through the channel partners will allow us to create a unique value proposition that comes from the strengths, specialized knowledge and experience of both sides.”
To find more about GMOne Partner Program please visit: http://www.ntt.com/en/partnerprogram/gmone
About CoreTel Networks
CoreTel is an Asia-based Internet Service Provider (ISP), with headquarters and operations based in Singapore. CoreTel has extensive reach both internationally and across Asia. The company is located in regions that specialise in e-business and online gaming and can support customers that have specific operations and business requirements in these industries. CoreTel specialises in the provision of a multi-peer secured network. The company’s proprietary Internet platform ensures their customers can connect with them to enjoy the advantages of mutual bandwidth routing capabilities and/or network protection measures.
About NTT Communications Corporation
NTT Communications provides consultancy, architecture, security and cloud services to optimize the information and communications technology (ICT) environments of enterprises. These offerings are backed by the company’s worldwide infrastructure, including the leading global tier-1 IP network, the Arcstar Universal One™ VPN network reaching 196 countries/regions, and 140 secure data centers worldwide. NTT Communications’ solutions leverage the global resources of NTT Group companies including Dimension Data, NTT DOCOMO and NTT DATA.