“During our milestone 100th year of hospitality, it’s an honor to once again be recognized as the #2 Best Workplace in the World and remain the only hospitality company on the list,” said Chris Nassetta, President and CEO of Hilton. “Our Team Members have always been at the heart of our success, and at a time when the light and warmth we share with the world has never been more important, we remain deeply committed to showing them the same hospitality they share with our guests. To everyone in our Hilton family, thank you for coming on this journey with us and continuing to work together with us to ensure we are a truly great place to work for all.”
“This recognition is testament to a decade-long focus on creating a great place to work for all Team Members—regardless of background, role and location—and we couldn’t be more humbled and honored,” said Matt Schuyler, Chief Human Resources Officer, Hilton. “We believe that Hilton is a special place to build a career and we are thrilled that this has been recognized by Great Place to Work.”
Hilton aims to create an environment that provides meaningful opportunities for personal and professional growth that are unrivaled in the hospitality industry and highly competitive with major corporations. In the past year alone, Hilton has announced enhanced family-friendly benefits, including expanded parental leave, adoption assistance, extended bereavement leave, access to Milk Stork, paid time off and Team Member travel discounts to enableTeam Members to spend time making memories with their families.
These programs are part of Thrive at Hilton, a Team Member value proposition that makes available a flexible ecosystem of offerings designed to meet individual Team Member needs and are in addition to a flexible work environment, innovative learning and development opportunities and volunteer opportunities. Hilton’s robust people programs are often a direct result of Team Member feedback with the annual global Team Member survey boasting a 92% completion rate. Unlike many corporations, Hilton provides the same industry-leading benefits to both hourly and salaried Team Members.
“This leading global hospitality company really shows how ANY organization can become a great Workplace. No matter how many languages, countries, local challenges, Hilton manages to keep the family feeling culture the same everywhere they are, in a business that never closes,” said Michael Bush, CEO, Great Place to Work. “Their employee innovation score is among the best on our list and they re-invent their caring Team Member experience every year.”
With a workforce spanning nearly 420,000 people across 114 countries and territories, this recognition is a result of positive feedback direct from Team Members. Over the past four years, Hilton has been ranked as a best place to work more than 100 times by the Great Place to Work Institute, including the #1 Best Company to Work for in the U.S., Saudi Arabia, Italy, Turkey and for Women (U.S.) in this year alone.
Hilton (NYSE: HLT) is a leading global hospitality company with a portfolio of 17 world-class brands comprising nearly 5,900 properties with more than 939,000 rooms, in 114 countries and territories. Dedicated to fulfilling its mission to be the world’s most hospitable company, Hilton earned a spot on the 2018 world’s best workplaces list, and has welcomed more than 3 billion guests in its 100-year history. Through the award-winning guest loyalty program Hilton Honors, more than 94 million members who book directly with Hilton can earn Points for hotel stays and experiences money can’t buy, plus enjoy instant benefits, including digital check-in with room selection, Digital Key, and Connected Room. Visit newsroom.hilton.com for more information, and connect with Hilton on Facebook, Twitter, LinkedIn, Instagram and YouTube.